Our client in Lititz, PA is looking for motivated and experienced customer service representatives for a first shift, customer-focused opportunity!
The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met.
Other Desirable Skills:
Computer skills required: Database and Contact Management (Salesforce); Spreadsheet
Software (Google); Word Processing Software (Google); Electronic Mail Software (Google);
Communication (Hangout/Zoom), Accounting Software (Great Plains), ecommerce (Magento),
Appointment Scheduling, Employee Management (ADP).Phone Systems, Live Chat